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Actblue review: Recurring charges and no email to reset password

Just to let you know ActBlue.com put me through a lot with my credit cards. I did not sign up for reoccurring charges and it charged me over and over again. Not to mention I could not send an email because I forgot my password and asked for a reset link and they did not send it no matter how many times I requested it. I hate using this website. I feel like pulling away from the Democrats. It is really frustrating. I don't think that the candidates that use this website are getting sponsored or donations as much after what happens to their followers. I cannot even trust the campaign manager who I complained to when Hillary was running to take care of this issue so they won't lose pull.
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Review
#1032805 Review #1032805 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Poor customer service
Loss
$9
Preferred solution
Full refund

Act Blue Review

The ugly sound of the word obfuscating is, along with the other words such as deceptive miss leading even Fraudulent,to describe the fundraising methods of Act Blue from my experience. Is it not surprising that older people and women are the highest source of those using this? I continue to be ashamed for the Democrats especially those who know how this practice works. Dr. E K, MD
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Review
#1029001 Review #1029001 is a subjective opinion of poster.
I HATE ACT BLU! While a dedicated progressive with preference for Democratic candidates and causes, I will never again give to any of their fundraising requests that are managed by ACT BLU. This is based on several of my experiences and others I know. At least on two...
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3 comments
Anonymous
#1502150

This is absolute fraud! I will fight these people. ***

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Review
#1028491 Review #1028491 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$5
I received my Master Card statement and there is a charge of $250.00 for a donation. I never authorized this! I will be contacting Master Card about this scam. I expect ActBlue to refund this entire amount. I will also contact the Attorney General for my state to...
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1 comment
Acey
#1308294

This is a scam organization and you fell for it.

Review
#1026295 Review #1026295 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • I was scammed and had unauthorized money from my account
Reason of review
Order processing issue
Loss
$250
Preferred solution
Full refund

Actblue review: Ripped Off!

1.0
Details
After the first time I donated to a Democratic candidate and tipped Act blue, they began to charge my PayPal account every day or so. I attempted to rectify this indiscretion through contacting Act Blue, but my understanding was that I had to wait until a statement was delivered to me at the end of the month. Then I went to PayPal and attempted to stop reoccurring payments, but was billed by Act Blue for a tip again last night. This may all have been called on by my not originally paying close enough attention to details, but on the other hand, I still think that I have been taken advantage of by a user unfriendly if not unethical web site.
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Review
#1025726 Review #1025726 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Took unauthorized money from my bank account
  • Being overly charged
Reason of review
Pricing issue
Loss
$35
Preferred solution
Let the company propose a solution
Tags
  • enterprise rip-off
1.0
Details
I made a one time donation to ACTBLUE thinking it was a donation directly to the DCCC. I'm sure it was a one time donation but they started to automatically take money from my checking account EVERY WEEK. I think this is a scam operating as a non-profit political...
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2 comments
Machele
#1307395

Normal people certainly wouldn't donate to this organization, of course and now you know why using a debit card instead of a credit card is so dangerous. This is how we learn. Now you know.

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Review
#1025465 Review #1025465 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Took unauthorized money from my bank account
Reason of review
Unauthorized bank deductions
Loss
$10
Preferred solution
Full refund

Actblue review in Somerville, Massachusetts: I AM ANNOYED AS I WAS CHARGED ERONEOUSLY

1.0
Details
I HAVE BEEN CHARGED BY ACT BLUE REPEATEDLY WITHOUT MY AUTHORIZATION IN 2016. I MADE CHARGES AT VARIOUS TIMES AT $3,00 EACH TIME BUT NOT REPEATEDLY AND AUTOMATICALLY. I AM FURIOUS AT THIS INTRUSION CEASE ALL CHARGES I NEVER ASKED FOR CHARGES AFTER NOVEMBER 1. 2016. IN ANY GIVEN MONTH I NEVER CHARGED $3.00 MORE THAN ONCE PER MONTH IN 2016 ALL CHARGES APPEAR IN VISA CREDIT CARD ENDING IN 9317. PLEASE REFUND THE EXCESS DONATIONS THAT WERE NOT AUTHORIZED WHAT HAS HAPPENED TO ME IS OUTRAGEOUS AND SHOULD NEVER HAVE HAPPENED. ALL POLITICAL DONATIONS MUST BE MADE AS A ONE TIME EVENT AND SHOULD NOT BE AUTOMATICALLY DEDUCTIONS FROM A CONTRIBUTORS BANK ACCOUNT. PLEASE ACT BLUE REPY TO MY COMPLAINT
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Review
#1024257 Review #1024257 is a subjective opinion of poster.
Cons
  • Being charged twice
  • Being overly charged
Reason of review
Problems with payment
Loss
$60
Preferred solution
Full refund
I made a donation and they continued to use my credit card until I cancelled it. Act Blue stole nearly $500 over a six month period. They are thieves. Trying to resolve the issue is impossible. I became very frustrated trying to connect with a responsible person in...
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2 comments
Anonymous
#1292802

Same problem. Charges over $650 for March through October. Will contact every politician on my list who benefits from this organization.

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Review
#1002164 Review #1002164 is a subjective opinion of poster.
Reason of review
Problems with payment

Actblue review: Double Charged, charged monthly when never chose monthly

1.5
Details
Hello. I had a problem with ActBlue Probably in October of 2016. They double-charged my donation, and they added 10% as a tip. My bank reverse it right away, but still. And a Friend gave a certain amount, had made sure she didn't check monthly, and my friend discovered the amt. was being charged monthly. She said she is Never Using ActBlue again, because she has had this overcharge experience a few times now. So I do not want to donate to a group I like, because I don't want to have to go thru ActBlue. They really need to get their act together. The Democrats need to get on this, and stop this from happening to donors! The gives them a bad name. Thank you.
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Review
#981548 Review #981548 is a subjective opinion of poster.
Service
Actblue Blood Donation
Pros
  • Ease of making donation
Cons
  • Being charged twice
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution

Actblue review: I have a complain

1.0
Details
I clicked on the page of ActBlue to make a $3 donation. When the donation page came up at ActBlue, I haved a charge for # 300.00. I call my bank the same day to reject the amount, the bank told me that "I have to wait if the amount is charged", was charged and now The bank told me they can't do anything, because I have not a bill and i had to call who charged that amount . I called ActBlue and a message said "send an Email to us", I sent....without going it because "the Email address is not the full address. ¿What legally to do? I feel like I have been robbed.
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Review
#979795 Review #979795 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Problems with payment
Loss
$300
Preferred solution
Full refund