Not resolved
2 comments

I chose not to renew several contributions. When I performed this function, the site registered it as a renewal! I am now charged double for some contributions that I cancelled!

I have changed my card and will NEEVER contribute though them again.

Candidates beware: If you want contributers, don't use Act Blue. You won't get money from me.

Consumers beware: Act Blue is taking money out of my account expressly against my permission.

Product or Service Mentioned: Actblue Customer Care.

Reason of review: Problems with payment.

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Anonymous
#1557285

They did the same to me. Took a second contribution...

obviously they scam donors with this monthly donation tactic... they confuse site users into not checking a box or not seeing some fine print which seems to default and make you unknowingly agree to repeat donations.

I've reported it to the BBB... not holding my breadth for anything to be done about it.

Machele
#1519891

Given the candidates this organization seems to support, are you really surprised at how they treat you and other contributors? What do you expect?

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