Product: Actblue Website Clear all filters (10 of 10 reviews match)
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1.0
Details
When I first signed up to contribute monthly to the E Warren Presidential campaign, I input a Credit Card. I soon followed that signup with contributions to other campaigns on a recurring basis. Then, several months ago, I decided to change the credit card I was using....
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2 comments
Machele
#1726025

You do realize, don't you that no matter how much you send to those people, you are just throwing your money away? Remember the P.T. Barnum saying.......

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Review
#1610260 Review #1610260 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Problems with payment
Preferred solution
Fix your damn website!
1.7
Details
Wow! ActBlue has some how managed to DISABLE their "Cancel" reoccurring monthly charge link on their website. How convenient! I've been dealing with Customer Support to resolve this issue, but SERIOUSLY?? I will never donate through them again.
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4 comments
Anonymous
#1726243

Exactly, they disabled mine too and ripped me off for $250.00. My donation was $2.50, really, not my mistake, but they trying to rip me off.

I have reported it to my bank. I will never donate to them again.

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Review
#1449911 Review #1449911 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Unauthorized charges to my credit card
  • Unable to cancel reoccurring charges to my account
Reason of review
Cancellation Link Disabled
Loss
$50
Preferred solution
Full refund
Tags
  • Actblue Rip-Off

Actblue - Unauthorized Monthly Charges

Again and again, they convert one-time changers into monthly reoccurring. I just donated again and was very careful to change to one-time on both screens, just to get a "Thank you for signing up for monthly donations". Unacceptable!
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Review
#1508377 Review #1508377 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Pricing issue

Actblue - Used many times, never had a problem; Beware of MAGAts in false clothing

5.0
Details
I've used ActBlue many times, and they have *never* charged me anything other than what I asked them to charge. In my experience, ActBlue is a solid, reliable, extremely convenient way to give to Democratic candidates. So much so, I urge all readers to be savvy about negative stories you hear about ActBlue (on this site and elsewhere). Any website which only helps Democrats is going to be the target of falsehoods from Republicans, as driving people away from ActBlue will only help Republican candidates. Don't believe their lies.
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Review
#1501048 Review #1501048 is a subjective opinion of poster.
Product
Actblue Website
Pros
  • Ease of use
  • No hidden charges
  • No hidden fees
Reason of review
Good quality
1.0
Details
I have been an active contributor to to many Progressive candidates and causes for several years. Often ActBlue has been the vehicle for these contributions. However, I have stopped donating via ActBlue because I have not been able to log into my account. I have...
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Review
#1316274 Review #1316274 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Total lack of customer service
  • Extreme unresponsiveness
Reason of review
Poor customer service
Preferred solution
respond to emails sent via your own website and fix your password reset, ASAP so that I can continue to support Progressive candidates and causes
1.0
Details
ActBlue made three re-occuring charges without my authorization. I have never even heard of the website nor do I donate to political campaigns on-line and much less for something I have no idea existed. After researching the charges on my bank statement, I reported...
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Review
#1235912 Review #1235912 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Unauthorized charges to my credit card
Reason of review
Fraudulent Charges
Loss
$105
Preferred solution
Full refund
Tags
  • Actblue Rip-Off

Actblue - Ripped Off!

1.0
Details
After the first time I donated to a Democratic candidate and tipped Act blue, they began to charge my PayPal account every day or so. I attempted to rectify this indiscretion through contacting Act Blue, but my understanding was that I had to wait until a statement was delivered to me at the end of the month. Then I went to PayPal and attempted to stop reoccurring payments, but was billed by Act Blue for a tip again last night. This may all have been called on by my not originally paying close enough attention to details, but on the other hand, I still think that I have been taken advantage of by a user unfriendly if not unethical web site.
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Review
#1025726 Review #1025726 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Took unauthorized money from my bank account
  • Being overly charged
Reason of review
Pricing issue
Loss
$35
Preferred solution
Let the company propose a solution
Tags
  • enterprise rip-off

Actblue - Recurring charges and no email to reset password

Just to let you know ActBlue.com put me through a lot with my credit cards. I did not sign up for reoccurring charges and it charged me over and over again. Not to mention I could not send an email because I forgot my password and asked for a reset link and they did not send it no matter how many times I requested it. I hate using this website. I feel like pulling away from the Democrats. It is really frustrating. I don't think that the candidates that use this website are getting sponsored or donations as much after what happens to their followers. I cannot even trust the campaign manager who I complained to when Hillary was running to take care of this issue so they won't lose pull.
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Review
#1032805 Review #1032805 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Poor customer service
Loss
$9
Preferred solution
Full refund

Actblue - I have a complain

1.0
Details
I clicked on the page of ActBlue to make a $3 donation. When the donation page came up at ActBlue, I haved a charge for # 300.00. I call my bank the same day to reject the amount, the bank told me that "I have to wait if the amount is charged", was charged and now The bank told me they can't do anything, because I have not a bill and i had to call who charged that amount . I called ActBlue and a message said "send an Email to us", I sent....without going it because "the Email address is not the full address. ¿What legally to do? I feel like I have been robbed.
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Review
#979795 Review #979795 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Problems with payment
Loss
$300
Preferred solution
Full refund

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

Actblue Reviews

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  5. 6 reviews
Actblue reviews

Actblue - Put through a cancelled donation.

I clicked on an email to make a $10 donation. When the donation page came up at ActBlue, the $1000 box was selected. There was no cancel button, so I closed the page without hitting the Donate button. Because I have had problems with ActBlue in the past, I did not try to resubmit the donation. A couple of minutes later, I got an email from my credit card company indicating an $1100 donation was charged. This is the third time something like this has happened with ActBlue. Unfortunately, some of the causes I like to donate to use ActBlue exlucsively, so you sometimes don't have a choice not to use them.
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Review
#975187 Review #975187 is a subjective opinion of poster.
Product
Actblue Website
Reason of review
Problems with payment