State: California Clear all filters (11 of 293 reviews match)
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Actblue review in Stockton, California: Don't donate.

Act Blue has been making unauthorized charges on my debit card.
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Review
#1717431 Review #1717431 is a subjective opinion of poster.

Actblue review in Daly City, California: Unauthorized charges

1.0
Details
ActBlue made unauthorized charges to my Amex and I didn't give them my Amex. They keep making recurring charges that I marked as "one time". The Website for customer service is extremly stressful because you can never get to the page to delete the credit card info , and you have to email them for assistance. They've made $250.00 in authorized charges.
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Review
#1670774 Review #1670774 is a subjective opinion of poster.
Service
Actblue Donation

Actblue review in Stockton, California: Did Not Like Being Charge For An Unauthorized Donation

2.0
Details
I made an donation to Actblue which was authorized. But I discovered that a second donation which I didn't authorize was charge to my credit card. I had a difficult time getting a response from Actblue. But after about a week, I received a letter concerning the voicemail I left them. I was informed in the letter that the donation had been cancelled and I would be receiving a refund. Which I did. Happy
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Review
#1658491 Review #1658491 is a subjective opinion of poster.
Act blue keeps charging my Account for donations I Never Made! They also add large tips for themselves and check the box that says I will make this payment Monthly! They have ripped me off before and NEVER called me back about a Refund...I’m Stupid for trusting them...
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1 comment
Anonymous
#1618043

I agree just discovered how they do business. They design the software and online forms which default to a month,yncontribution option.

If the donor doesn’t notice this, and intends to contribute only one time, too bad. You are now on an unending monthly charge. Donors can stop this, but my bet it takes at least a couple of months to realize lthey’ve signed up for monthly charges.

ActBlue told me the are simply following donor instructions per the form designed by the local fundraising arm for the candidate. Will be posting more on Facebook warning others

Review
#1419618 Review #1419618 is a subjective opinion of poster.
Service
Myvanilla Prepaid Card Activation
Reason of review
Problems with payment

Actblue review in Riverside, California: Billing

1.0
Details
What happened - Actblue seems to have a reading problem with peoples credit information. When just looking at the reports. You can bet my card will never see their bookkeeper.
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Review
#1414495 Review #1414495 is a subjective opinion of poster.
Reason of review
Problems with payment
After being billed a second and a third time I sent a reply. Nothing. After 5 times I called my credit card company. They canceled my SAMS club card. They sent me a new card. ONLY to find the bank gave them my new card number. I called the card company again, They...
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1 comment
Machele
#1606825

You defined the problem quite well and aptly when you said "By the way ACTBLUE is the democratic party."

Review
#1414077 Review #1414077 is a subjective opinion of poster.
Service
Actblue Customer Care
Reason of review
Problems with payment

Actblue review in Northridge, California: Multiple donations unauthorized. No response to several emal

1.0
Details
I called credit card bank and reversed donation charge. I emailed act blue several ( at least 4 times). I want a credit of $312.00. No response. Thank you . Marilyn Roan
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Review
#1400221 Review #1400221 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment
I am very upset. I just tried to make another ONE-TIME donation via ActBlue and ONCE AGAIN my contribution today used the same trickery to turn my single donation into a recurring one. Nowhere did I check a box for the contribution to be recurring, yet the final screen...
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Review
#1390411 Review #1390411 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Poor customer service

Actblue review in Santa Barbara, California: Fraudulent charges

Shortly after I made a donation with Actblie my credit card info I as stolen and used to make illegal purchases. I hadn’t used my credit card for anything but that donation except for companies that I regularly do business with. They are the only new thing. Very suspicious!
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Review
#1388341 Review #1388341 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

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Latest Question

Actblue Questions
There are so many problems with what you have done to my credit account I am LIVID. You do not return calls. You put charges on my account without my permission. Your login is a sham. My next move is to call reporters in my city and my State and let them know how you...
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1 comment
Machele
#1578507

You chose to send them you money and failed to read the disclaimer regarding auto payments. ActBlue is well-known for this scam.

Perhaps this will tell you something of the character of the people you seem to support with your hard-earned money.

Why would anyone support these organizations? The world wonders.

Review
#1379146 Review #1379146 is a subjective opinion of poster.
Service
Actblue Customer Care
Cons
  • Dishonest business practices
  • Having them steal my money
  • Scamming people
Reason of review
Problems with payment
Tags
  • Ignoring Complaints
  • Partisan Election Donations Scams