Customer Inquiries & Issues
27%- "Erroneous donation!"
- "Problems with donations"
- "Donations thru paypal rejected"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Actblue Phone Number | 1 (617) 517-7600 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Most Popular Actblue Email Address | info@actblue.com |
| Actblue Live Agent Availability | 26% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Actblue Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Actblue | Email, first and last name or phone number |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.