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This week the number of Actblue customer service requests is much higher than usual.

Contact Actblue Customer Service

Actblue Phone Numbers and Emails

Customer Service Number:

  • (617) 517-7600
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Actblue Emails:

General Info
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Media
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How to Contact Actblue Customer Service?

Most Popular Number:

(617) 517-7600
Total calls: 888 Issues resolved: 14 Last call: Dec 11, 2024
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PissedConsumer Reporter

ActBlue has several contacts to communicate with charitable organization representatives. To receive financial information, call 1-800-435-7352 (in the United States). If you need to receive a copy of your latest financial report, dial the following telephone number: 617-517-7600. To get in touch with the Secretary of State’s office, use the following company contact: 1-888-236-6167. To find out more ways to communicate, go to the official website from this page and click on “Contact Us” in the bottom menu.

The company's main office is located in the United States at the following address: ActBlue Somerville, Massachusetts 02144 United States. Use it for personal visiting or sending letters, documents, or other corporate-related papers. By planning to be in the office, be sure to make a deal about the time of your visit. If you prefer to send traditional correspondence, write the ActBlue headquarters address on the envelope carefully. This determines whether the addressee will receive your letter or not.

The charitable organization does not show certain business hours. But you can find out this information by getting in touch with the company customer service manager via the “Contact Us” page. You can also send a message with your question regarding the business hours of customer care support to the company's Facebook or Twitter page, to which go by clicking on the corresponding icon at the bottom menu.

If you have some comments, suggestions, questions, or complaints related to the activities of the charitable organization, fill out a contact form on the “Contact Us” page and click on the “Submit” button.
Besides, the company has additional emails that may need you. To verify the employment of a current or former ActBlue employee, write a letter here: voe@actblue.com. If you are a media person, get in touch with the organization representative here: press@actblue.com.

Actblue Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Actblue Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Actblue is 6175177600. 24% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Actblue may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Actblue Website:

Actblue Help Center:

Corporate Office Address:

Actblue
Somerville, Massachusetts 02144
United States

Actblue Customer Service Reviews

1.5 / 5
Poor
Zerina Qrh
Failure to respond

Not good...need to respond to massive overcharge. This is unacceptable to not to get back with donor.

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Sarah R Vli
Superb customer care

Very favorable experience. Very communicative and the company was quick to resolve my issue. Overall, I am very satisfied.

Read full review
Lawren Pww
Cancelation is DIFFICULT.
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

To cancel a automatic donation Click CANCEL. 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

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Sherrie A Flb
No response to issue
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I sent a request to update my email and stop recurring donations on 11/13/24. I have not gotten a response.

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How Good is Actblue's Customer Service?

Cindi K Dib
Cindi K Dib
Feels Disappointed | Nov 25, 2024

You have to leave a message because they don't take live calls. I have left several messages by email and one on their voicemail through you. As usual, no response. They are the worst and I will never donate through them again. I need my $70 back!

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Vercie Chd
Vercie Chd
Feels Disappointed | Nov 10, 2024

I have not been helped by Actblue customer service. I want my weekly and monthly donations to stop.

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Philip W Gds
Philip W Gds
Feels Disappointed | Nov 02, 2024

Freaking horrible

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Helen M Bvr
Helen M Bvr
Feels Disappointed | Oct 14, 2024

The matter has not been taken care of. Up to this point l have been satisfied. As of now, I need this matter taken care of to be satisfied.

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Idali Wpe
Idali Wpe
Feels Disappointed | Sep 22, 2024

Not happy

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Sharon G Zpt
Sharon G Zpt
Feels Disappointed | Sep 12, 2024

No one has returned my multiple text messages or emails. Basically they have No Customer Service!!!!!

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Summary of Actblue Customer Service Calls

888 TOTAL
CALLS
01:21 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Actblue?

Payments and Charges Question:

  • “Disputes charges”
  • “Dispute over charges”
  • “$150.00 charge is a mistake Please credit my account suce”

Activation/ Cancellation Question:

  • “Cancel reoccurring payments”
  • “Cancel donations”
  • “Cancel ALL donations since election is over”

Request for Information Question:

  • “Response to two requests to credit my card. I mistakenly hit $15 twice.”
  • “How do I stop my contributions?”
  • “Need help canceling”

Account Question:

  • “Donation is still being taken out of my account, the election is over I need it to stop”
  • “Stop taking money out my account that was a one time, I don’t have money to give you all every month this s a bad idea please stop taking my money”
  • “Trying to close down my political donations especially recurring accounts, you put in writing they would close on November 5th election day , Iam not experiencing that!!”

Return/ Replace Question:

  • “Incorrectly charged todays donation to Tammy baldwin”
  • “Incorrect amount on donation”
  • “I need to change my account t info”

Refund Question:

  • “Refund”
  • “Full refund and complaint”
  • “Stoppage of recurring donations and Refund”

Cards Question:

  • “Why card declined”
  • “Why I have to keep entering my credit card information”
  • “Change credit card”

Product/ Service Question:

  • “Too many withdrawals from my bank account”
  • “Complaint”
  • “Stop withdrawals, now!”

Shipping and Delivery Question:

  • “Address for Senator Casey event in Wayne,PA. I purchased a ticket and have not received the address as promised”
  • “Did not receive the Kamala sign I ordered”
  • “Delivery of yard sign”

Website/ Application Question:

  • “Am being routed to a 'bogus' Act Blue site”
  • “Website”
  • “Contributions taken out of my bank not showing on your website”

Staff Question:

  • “Custermer service”

Other Question:

  • “My recurring weekly contribution”
  • “Discontinue donation”
  • “You over harged me”

Compare Actblue Customer Service To

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