Contact Actblue Customer Service
Actblue Phone Numbers and Emails
Customer Service Number:
-
(617) 517-7600
Actblue Emails:
Actblue Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Actblue Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Actblue is 6175177600. 26% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Actblue may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Actblue Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Actblue is 6175177600. 26% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Actblue may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Actblue mainly because of activation/ cancellation, request for information, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Actblue is info@actblue.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Actblue Website:
Actblue Help Center:
Corporate Office Address:
How Good is Actblue's Customer Service?
Summary of Actblue Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Actblue?
Payments and Charges Question:
- “Would like to give new credit card”
- “Unauthorized contributions”
- “Recurring payment of &150 charged to my Master Card today who I did not authorize”
Activation/ Cancellation Question:
- “Cancel contributions”
- “Cancel donation”
- “Cancel dination”
Request for Information Question:
- “Update my profile”
- “To update card info.My card was compromised”
- “Update my account”
Account Question:
- “Trouble with my account”
- “I have notified Act Blue Express to stop all automatic donations. They still continue taking them out of my account!”
- “I only I want to donate twenty dollars a one time and twenty dollars is been taken out of my account since”
Return/ Replace Question:
- “Change my donation automatic withdrawals”
- “Return of funds”
- “Change payment method”
Refund Question:
- “Refund. Failed”
- “Refund”
- “Full refund and complaint”
Product/ Service Question:
- To stop my connection with your organization.
- “Need technical support”
- “Complaint”
Cards Question:
- “Why card declined”
- “Why I have to keep entering my credit card information”
- “Change credit card”
Shipping and Delivery Question:
- “Address for Senator Casey event in Wayne,PA. I purchased a ticket and have not received the address as promised”
- “Did not receive the Kamala sign I ordered”
- “Delivery of yard sign”
Website/ Application Question:
- “Am being routed to a 'bogus' Act Blue site”
- “Website”
- “Contributions taken out of my bank not showing on your website”
Staff Question:
- “Custermer service”
Other Question:
- “Mistake on donation”
- “Replying to Investigation”
- “Donate to act blue”
Compare Actblue Customer Service To
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