State: Massachusetts Clear all filters (40 of 293 reviews match)
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1.0
Details
I am making year-end contributions to over 60 organizations -- all online. When trying to donate to DNC and the Women's March -- both through Actblue's forms, I felt disrespected. The Women's March site created a recurring contribution without my permission. Meanwhile,...
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Review
#1436442 Review #1436442 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Graphic design
  • Stated use of donations
Cons
  • Unauthorized charges
  • Changed 1 time donation into recurring donation
  • Pushy scammy feeling
Reason of review
Order processing issue
Tags
  • Scam Recurring Charges

Actblue review in Somerville, Massachusetts: Pissed off

I cannot cancel my recurring contribution.
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Review
#1436010 Review #1436010 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
I cannot cancel the payments online because it doesn't recognize the last 4 digits of my back account, which is a required field. It is able to remove the money from the same CC account though. I have let email messages and phone messages. I received an email that the...
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Review
#1416624 Review #1416624 is a subjective opinion of poster.
Service
Actblue Customer Care
Pros
  • Disappointing
Cons
  • Deception
Reason of review
Poor customer service
Loss
$88
Preferred solution
Full refund
I am experiencing withdrawals of $105.00 twice Oct. 7, 2018 from my credit card. I specifically made three one time donations of $105.00 on Sept. 30, 2018 and have not authorized withdrawals to be continuing. Please contact me, credit my card for $210.00 and...
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1 comment
Machele
#1605438

If you gave this scam organization your credit card, then no money was withdrawn. You can dispute the fraudulent charges.

Be aware, however that buried somewhere in the terms and conditions is a disclaimer stating the donation you gave will be recurring until you tell them not do continue. This is a trick, of course but something you should expect to happen when visiting a site like that.

Review
#1411546 Review #1411546 is a subjective opinion of poster.
Product
Actblue Account
Cons
  • Poor contact
  • Being ripped off
Reason of review
Problems with payment
Loss
$210
Preferred solution
Full refund
5.0
Details
To start, I am a retiree. In making a contribution to ActBlue (using a Debit card), in my haste, I authorized $1203.00 instead of a $12 and a $3 one. I only realized what I had done when my bank called me the next day due to the unusual withdrawal (because it was a...
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Review
#1411373 Review #1411373 is a subjective opinion of poster.
Service
Actblue Customer Care
Reason of review
Good customer service
1.0
Details
I authorized one contribution of $15.00 to ACTBLUE.ENDCITIZENSUNITED. They took payments on my VISA credit card on 9/07, 9/14, 9/21, 9/28, 10/05, 10/12, 10/19, 10/26, 10/30, 11/02, and probably more that will show up on my next VISA statement. They make it almost...
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Review
#1409936 Review #1409936 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Stated use of donations
Cons
  • Defaulting to recurring payments when not intended
Reason of review
Problems with payment
Loss
$150
Preferred solution
Full refund
1.0
Details
This happened today and I cannot edit it. info+AB67034763@actblue.com I wrote to them 4 times today. This is not the first time this happened and they are not letting me edit my donation. I donated 10 and then it became 25 after a survey. I wrote to them 4 times today....
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1 comment
Machele
#1588679

You must realize the site is a scam and you should have suspected it was from the very nature of it's pitch to ill-informed people who want, for some unknown reason to give money to strange causes. Good luck, sport.

Review
#1389807 Review #1389807 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Changed 1 time donation into recurring donation
  • See above
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • Scam Recurring Charges

Actblue review in Somerville, Massachusetts: I donated a one time payment of $15 and please stop charging my credit card monthly

1.0
Details
I donated a one time donation thru my credit card and I am surprised and upset that you keep on charging my credit card $15 monthly.Please stop charging me. This is the third month you charge my credit card. stop stop {{Redacted}}.If you don't stop immediately I will call my credit card to dispute and i will be forced to vote Republican.
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Review
#1376327 Review #1376327 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Being charged twice
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
I have given a few (very few) donations through Act Blue, but more have been charged to my credit card. I have complained before and my new bill has two refunds, but two more I am not sure of. I will call my credit card company and have them refuse any further bills...
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1 comment
Anonymous
#1576048

Recently I was attempting to donate $11.00. Instead it came up as $1100.

I called and emailed and haven't heard from them yet. I can't afford $1100!

Review
#1368565 Review #1368565 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

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Latest Question

Actblue Questions
I wanted to donate $100.00, but thru experience I know ActBlue tricks you into recurring donations against you will. This tactic is dishonest and make me wonder how many other dirty tricks they play with donors money. They make an easy process complicated and confusing...
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1 comment
Curry
#1552088

I WOULD LIK TOGET MY PROBLEM SOLVED PLEASE CALL ME AT 440 213 3957 DBILLMAN747@YAHOO.COM PLEASE USE PHONE

Review
#1344413 Review #1344413 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Pricing issue