State: Massachusetts Product: Actblue Customer Care Clear all filters (4 of 14 reviews match)
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2.4
Details
I cannot cancel the payments online because it doesn't recognize the last 4 digits of my back account, which is a required field. It is able to remove the money from the same CC account though. I have let email messages and phone messages. I received an email that the...
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Review
#1416624 Review #1416624 is a subjective opinion of poster.
Service
Actblue Customer Care
Pros
  • Disappointing
Cons
  • Deception
Reason of review
Poor customer service
Loss
$88
Preferred solution
Full refund
5.0
Details
In making a contribution to ActBlue (using a Debit card), in my haste, I authorized $1203.00 instead of a $12 and a $3 one. I only realized what I had done when my bank called me the next day due to the unusual withdrawal (because it was a Debit card the money had...
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Review
#1411373 Review #1411373 is a subjective opinion of poster.
Service
Actblue Customer Care
Reason of review
Good customer service
1.0
Details
For weeks I have been unable to use ActBlue due to its claim that I am trying to use an invalid credit card when I use it daily everywhere. My previous complaint was ignored. Three phone calls have been ignored. You have caused a number of your clients to lose...
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Review
#1260536 Review #1260536 is a subjective opinion of poster.
Service
Actblue Customer Care
Reason of review
Poor customer service
Preferred solution
honor my valid credit card that I use daily and is termed "invalid" by ActBlue
Tags
  • Ignoring Complaints
1.0
Details
ActBlue seems to be a ghost company. Unauthorized payments are being taken directly from my debit account and there doesn't seem to be a way to stop it besides closing the account. Email is not answered. Phone calls are not answered. I was drawn to the flashy website...
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Review
#1209199 Review #1209199 is a subjective opinion of poster.
Service
Actblue Customer Care
Cons
  • Lack of consumer protections
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Partisan Election Donations Scams
  • Actblue Rip-Off

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

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