State: Massachusetts Product: Actblue Donation Clear all filters (28 of 198 reviews match)
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1.0
Details
I am making year-end contributions to over 60 organizations -- all online. When trying to donate to DNC and the Women's March -- both through Actblue's forms, I felt disrespected. The Women's March site created a recurring contribution without my permission. Meanwhile,...
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Review
#1436442 Review #1436442 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Graphic design
  • Stated use of donations
Cons
  • Unauthorized charges
  • Changed 1 time donation into recurring donation
  • Pushy scammy feeling
Reason of review
Order processing issue
Tags
  • Scam Recurring Charges

Actblue in Somerville, Massachusetts - Pissed off

I cannot cancel my recurring contribution.
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Review
#1436010 Review #1436010 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I authorized one contribution of $15.00 to ACTBLUE.ENDCITIZENSUNITED. They took payments on my VISA credit card on 9/07, 9/14, 9/21, 9/28, 10/05, 10/12, 10/19, 10/26, 10/30, 11/02, and probably more that will show up on my next VISA statement. They make it almost...
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Review
#1409936 Review #1409936 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Stated use of donations
Cons
  • Defaulting to recurring payments when not intended
Reason of review
Problems with payment
Loss
$150
Preferred solution
Full refund
1.0
Details
This happened today and I cannot edit it. info+AB67034763@actblue.com I wrote to them 4 times today. This is not the first time this happened and they are not letting me edit my donation. I donated 10 and then it became 25 after a survey. I wrote to them 4 times today....
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1 comment
Machele
#1588679

You must realize the site is a scam and you should have suspected it was from the very nature of it's pitch to ill-informed people who want, for some unknown reason to give money to strange causes. Good luck, sport.

Review
#1389807 Review #1389807 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Changed 1 time donation into recurring donation
  • See above
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • Scam Recurring Charges

Actblue in Somerville, Massachusetts - I donated a one time payment of $15 and please stop charging my credit card monthly

1.0
Details
I donated a one time donation thru my credit card and I am surprised and upset that you keep on charging my credit card $15 monthly.Please stop charging me. This is the third month you charge my credit card. stop stop {{Redacted}}.If you don't stop immediately I will call my credit card to dispute and i will be forced to vote Republican.
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Review
#1376327 Review #1376327 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Being charged twice
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
I have given a few (very few) donations through Act Blue, but more have been charged to my credit card. I have complained before and my new bill has two refunds, but two more I am not sure of. I will call my credit card company and have them refuse any further bills...
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1 comment
Anonymous
#1576048

Recently I was attempting to donate $11.00. Instead it came up as $1100.

I called and emailed and haven't heard from them yet. I can't afford $1100!

Review
#1368565 Review #1368565 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment
I wanted to donate $100.00, but thru experience I know ActBlue tricks you into recurring donations against you will. This tactic is dishonest and make me wonder how many other dirty tricks they play with donors money. They make an easy process complicated and confusing...
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1 comment
Curry
#1552088

I WOULD LIK TOGET MY PROBLEM SOLVED PLEASE CALL ME AT 440 213 3957 DBILLMAN747@YAHOO.COM PLEASE USE PHONE

Review
#1344413 Review #1344413 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Pricing issue
1.2
Details
Okay, I'm soft on good causes, but I'm also well aware of the limitations of a retirement income, so I donate, yes, but small. In July, I agreed to give a $3.00 gift to something or other and did so with pleasure and commitment. This is grass roots, right? Surprise,...
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Review
#1334729 Review #1334729 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Scam to collect money
  • Took unauthorized money from my bank account
Reason of review
Problems with payment
Loss
$666
Preferred solution
Full refund
Tags
  • no customer service
1.0
Details

Update by user Sep 07, 2018

They paid back the $24.

Original review posted by user Aug 08, 2018

We were donating small amounts to our local democratic candidate for congress using a credit card. On the form they put an option to double the donation, we said no, but they still took the donated amount out twice. As the amounts were small and...
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Resolved
Review
#1324947 Review #1324947 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Having them steal my money
Reason of review
They took the donation offered and then doubled it repeatedly.
Loss
$24

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

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Actblue reviews
1.0
Details
I wanted to donate to my Democrat Senator. They charged an invalid credit card. Two months ago, I could go into my account and update my profile and payment methods. There isn't any customer support. Last year, I contacted Randy Bryce, Tom Udall, and a bunch of other...
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Review
#1316129 Review #1316129 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • No profile for me to edit payment source charged invalid card
Reason of review
No way to edit payment method
Loss
$10
Preferred solution
Hire sane people
Tags
  • Actblue Rip-Off