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New Reviewer

Refunding of donation

5.0
There was an erroneous dollar amount donation. ActBlue was prompt to answer my request for a refund. The refund was completed within a five day turn-around. I appreciate the service. Rosalinda Ybarra

User's recommendation: Safe and secure.

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ID
#4153924 Review #4153924 is a subjective opinion of poster.
Location
Somerville, Massachusetts
Pros
  • Quick to respond
Preferred solution
Full refund
New Reviewer

How do I cancel monthly donation?

1.0
I cannot pay right now. Will reinstate at later date. Cannot get through in any way due to personal hardship.
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#4129386 Review #4129386 is a subjective opinion of poster.
Location
Somerville, Massachusetts
Pros
  • Good causes
Cons
  • No customer service
Loss
$36
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Impossible to get correct info to simply change CC info.

1.0
All of my contributions for the last 3 weeks have been declined because the card was scammed. I would think your company would have seen this and contacted me about it. Have tried numerous time to change CC info via your site and keep being sent down a rabbit hole and not finding info to simply delete the cancelled card and replace it. Awful!!!

User's recommendation: Don’t try to change your CC info on this site.

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#4005654 Review #4005654 is a subjective opinion of poster.

Unable to submit email requesting refund

Did not authorize a charge of $100 and unable to request a refund via email. The SUBMIT button does not work.

User's recommendation: Avoid donating via ActBlue.

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#3960238 Review #3960238 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Incorrect donation amount

3.3