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Actblue

Actblue

secure.actblue.com
What is your customer experience with Actblue?

Actblue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Actblue reviews show a 1.8 star rating from 241 customer reviews, with 13% would likely recommend and an unfavorable rating distribution of about 85%; consumers are mostly dissatisfied.

Positive Feedback

Some users find the platform easy to contribute to and appreciate that causes they support can receive donations; a few reports note timely refunds and helpful resolution.

Negative Feedback / Risk Areas

  • Frequent Actblue customer complaints about unauthorized charges and unexplained billing debits.
  • Difficulty canceling subscriptions and recurring payments, including auto-ship style recurring donations.
  • Poor customer service access and slow or no response to refund requests.
  • Reports of data sharing leading to persistent solicitation and spam.

Key Takeaways for Future Customers

  • Monitor bank and card statements closely and be prepared to seek refunds through your card issuer for unauthorized charges.
  • Consider donating directly to organizations to avoid recurring subscription confusion and potential fees.
  • Expect limited phone support; document requests and confirmations for cancellations and refunds.
View full overview ›

Media from reviews

Actblue - Donation
Actblue - Cancel my donationActblue - DonationActblue - Donation - Image 2Actblue - They Take Recurring Payments Without Your ConsentActblue - They keep withdrawing moneyActBlue taking unapproved Donations from credit card of Paul Burks via USBank on Aug,...
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Show reviews that mention
donations donation account act blue money credit card card credit election blue
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Les O Tmz
map-marker Rocklin, California

Name change

No response from ActBlue. Please change my name from Ly Oropeza to Les Oropeza.

I never used the name of Ly, and how it changed from Les to Ly is beyond me. I will not donate to anybody, project, or person running for office until I see a confirmed name change.

Thank you. Les Oropeza

View full review
Pros:
  • Great service for democracy

Preferred solution: Apology

Resolved
Ed M Kls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Incorrect donation amount of $20 that I intended to give and got a receipt for 2000 even though I never hit the send button to try and prevent that

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Actblue - Incorrect donation amount of $20 that I intended to give and got a receipt for...

This app is very difficult. I have gone through and described the erroneous $2000 donation that shouldve been $20 over and over again.

When I saw the air at the end where it said I was gonna make a $2000 donation.

I did not hit send because I knew I did not want to make a $2000 donation when I intended to make a $20 donation. This has really stressed me out And I find it very difficult to try and correct the Air whereas its very difficult to give Act Blue money but now its very difficult to get this error corrected.

View full review

User's recommendation: Don’t use Act Blue

Gordon E Imw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashville, Tennessee

Donations refunded

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Initially, I thought my donations had been changed from "One Time" to "Monthly" because a dozen or more had been charged again. After a reply from Act Blue, these were apparently refunds (I checked and they were--I mis-read them as charges).

But the rejected donations/refunds were supposedly because they came from an IP address out of the country and I live in Tn with a local IP address.

So, while I am glad these were refunds an not charges, I don't understand the IP address problem. I am waiting for an explanation, but I would rather AB be cautious, rather than sloppy.

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Gordon E Imw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Incomplete/vague explanation

Updated by user Dec 26, 2025

Nothing at this time

Original review Dec 11, 2025

ACT Blue rejected numerous donations I made around the same time in November. The explanation seemed like a formulaic response--ie, they chose the most appropriate box available. To their credit, they did refund my donations, but again, the explanation doesn't make sense.

My understanding is that they thought my donation came from and IP address outside of the USA, but it is in Tennessee, so I asked for a further explanation and have not received one.

View full review
Kathy B Xzr
map-marker Conroe, Texas

Charges

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I never agreed to ongoing charges, and they continue debiting my account every 3 weeks. They do not answer phones. I donated once or twice, and then this nightmare began.

View full review
Loss:
$50
Cons:
  • Debit bank accounts regularly without authorization

Preferred solution: Full refund

User's recommendation: Do not donate.

William K Nqy
map-marker Saint Paul, Minnesota

Ticket

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I need to talk to an actual person. In the future, if you are holding an event, it would be a great idea to have someone available to talk with on the day of the event. If you, as the Democratic Party, ever want my money or support again, call me at 712-260-****; otherwise, I'll be voting red!

View full review

Preferred solution: Talk to an actual person

Mary N Cbb
map-marker Oakdale, California

Ask a question

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They gave my information out and I have been ceaselessly barraged with messages asking for political donations

View full review
Cons:
  • Violation of my privacy

Preferred solution: I would like them to take me off their list of donors and stop the endless harassment I receive begging for donations

User's recommendation: Never donate using Actblue if you value your privacy

David B Jjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dbeerman743@***.com

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No answer to my inquiry. I need more information; I could not reach anyone through the phone number given to me.

View full review

Preferred solution: Need to cancel donations for now

Howard H Tvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.

Supporter

Do *NOT* Donate to these sleazebags

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Updated by user Aug 12, 2025

Do NOT - under any circumstances - donate money to these scammers. They're not in the least bit interested in supporting your cause, they're focused on siphoning money out of your pockets.

Original review updated Jul 17, 2025

So I donated some money to a worthy cause through Actblbue. Ever since, they've been spamming my text app every.single.day.

You can reply stop, you can block the number, but the next day they'll just spam you again from a different number.

I contacted them and asked them to stop, and they just gave me a song and dance about how they shared my number with their partners. I don't remember giving them permission to do that.

Yo! ActBlue!

Every time you spam me I'll donate $20 to the Republican Party in your name. Can you hear me now?

View full review
Cons:
  • Giving your number out and taking a cut of your donation

Preferred solution: Apology

User's recommendation: Donate directly to the organization you want to support, Actblue takes a piece of your donation besides giving your number out.

Rita M Iqo

Need to remove old admins off the site

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There are several individuals with access to our account that needs to be removed and I need help removing them and assuring that this issue has been resolved. Need some professional help.

Please call me at 405-210-****. I am the current elected State President of the Oklahoma Democrat Veteran Federation.

View full review

Preferred solution: stated above

James L Ool
map-marker Bethesda, Maryland

Over charge

I made a $5 donation to Vote Vets and was charged $250. I did not authorize that $250 amount. Please cancel the $250.

View full review
Loss:
$250

Preferred solution: Full refund

Wanda H Fol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about which donation will have the biggest impact

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Line just kept beeping. None said anything to me.

Then I was questioned as to whether my question was resolved. This was not at all helpful.

View full review

User's recommendation: I didn’t get to speak with anyone

Bart Xkn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel Actblue

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You are very adapt at messaging for donations and hidden asks on other sites. I want Actblue completely off my devices and to quit sending any type of messages. Thanks Happy

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Gloria W Jtv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop all donations

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This has nothing to do with the operation of this company. The reason for my cancellation is that my husband has passed, and I don't have the funds any longer.

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Zakiya Guv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Once you get involved with this organization, their behavior becomes predatory: they crush you like a snake and will not let go. And this has gone on for years!

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They continue to capture anything I try to contribute. I want my name and all records expunged by these parasites so I can contribute INDEPENDENTLY!!

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User's recommendation: Avoid this organization or live to regret it!

Zakiya Guv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Remove my name and ALL RECORDS from Act Blue

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No one ever answered my call. NOTHING was resolved. This organization is predatory and I want a return call!

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User's recommendation: Stay away from this organization or you’ll be trapped!

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