Actblue
Actblue Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Actblue has 1.7 star rating based on 309 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Actblue to a friend or colleague.
- Rating Distribution
Pros: Disappointing, Easy to contribute, Cause they say they support.
Cons: Took unauthorized money from my bank account, Unauthorized charges to my credit card, Changed 1 time donation into recurring donation.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Actblue has 1.7 star rating based on 309 customer reviews. Consumers are mostly dissatisfied.
14% of users would likely recommend Actblue to a friend or colleague.
- Rating Distribution
Pros: Disappointing, Easy to contribute, Cause they say they support.
Cons: Took unauthorized money from my bank account, Unauthorized charges to my credit card, Changed 1 time donation into recurring donation.Recent recommendations regarding this business are as follows: "Be very cautious about donating money to the organization.", "Don’t use Act Blue to make contributions", "Older folfs, don't bother trying to donate to any Company that won't speak to you to resove matters regarding donations cuzz there is none and they won't help ya at Act blu", "Xxxxx", "Direct phone calls".
Most users ask Actblue for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Antioch, California
How funds are distributed
ActBlue is not easily available to discuss issues I have with the distribution of funds. They do not make it easy to obtain this information.
User's recommendation: Be very cautious about donating money to the organization.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave contacted Act Blue to stop my account .They continue to take out monthly withdrawals I did not authorize
I have notified Act Blue Express to stop all automatic donations. They still continue taking them out of my account!
I have notified Act Blue through the website. They said they would stop donations, monthly ones I did not sign for.
They're still taking them out of my account! Cancel my Act Blue account completely.
- Some money goes to help
- Act blue takes out monthly unauthorized moments from my credit
Preferred solution: Price reduction
User's recommendation: Xxxxx
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Champaign, Illinois
Resolved: Unhappy Supporter
Company fixed the issue and I have been provided with apology. Rep responded to my problem ticket with an apology, full refund and possible explanation of the cause.
I made a $50 donation through PayPal on February 1. I then received receipts from ActBlue for two additional $50 donations on February 4 and February 5 that I did not make.
I was unable to contact anyone through the ActBlue customer service phone number, so I submitted a complaint and request for reimbursement online. I have had no response.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Resolved: Too much money taken out.
Company fixed the issue and I have been provided with apology. They finally understood my concern, and refunded $250.
Money taken out on 2/25/25. Act Blue told immediately that too much money taken out. THEY NEVER BOTHERED TO CONTACT ME!!!
On 3/3/25 left message with act blue.
Told them that I was an FDR Democrat, but now I'm an INDEPENDANT!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepeated text messages
I find your organization hopelessly incompetent and increasingly intrusive. They are wasteful by sending irritating, repetitive messages.
- Many
Preferred solution: Apology
User's recommendation: Don’t use Act Blue to make contributions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my donation
I did not agree to a monthly donation. The ActBlue Federal keeps taking money from my credit card every month.
Preferred solution: Cancel my deduction
User's recommendation: Careful where you click
New Rochelle, New York
I do not donate on line. Where can I mail a check for fight for freedom.
No response ever came. Why do you not provide an address for mail
Intonation s. Scams are rampant online.
annspindel@***.com
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Verified Reviewer |
Lexington, South Carolina
Donation
Somehow the decimal was entered bit when amount posted it was not 36.00, but $3600. I immediately called PayPal and told them not to charge me that or pay it.
Was told it would have to post. I told my bank and Citibank not to pay. Now, since Oct 9, PayPal is holding the money and only Asian agents talk to me with no resolution. Citibank tells me they are going to have to withdraw the money in two days.
I will then miss my mortgage payment, heat and grocery budgets. Can you do anything from your end? Delete my name and email from donor requests: send smail requests.
I will never donate through PayPal again. Tell Bernie I said hello.
User's recommendation: Do not donate through PayPal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: No response for donation charge I didn't make
Company fixed the issue and I have been provided with apology. They finally responded and issued a full refund.
Apparently, they're back-logged at Customer Service. I'm just glad they took care of it.
Still no response from Actblue! It's been almost a full week, several emails and leaving a voicemail, and they have not contacted me about a refund. I could have made more donations to the organizations I like to support, but I will never use Actblue again.
You have to leave a message because they don't take live calls. I have left several messages by email and one on their voicemail through you.
As usual, no response.
They are the worst and I will never donate through them again. I need my $70 back!
They charged me for a $70 donation, which I never made. Because of that, and unless I am given a full refund, I will never use actblue again.
They need to be held accountable for their mistake. Use them with intense scrutiny.
- Support the people i also support
- Trying to contact them and get a response is like pulling my hair off of my scalp painful and meaningless they are one of the worst companies ive had to deal with
Preferred solution: Full refund
User's recommendation: Find another donation site and let candidates know that you will not donate through their organization
CINDY K DIB!!! ACTBLUE IS A ''NONPARTISAN'' scam operation.
They also collect an almost 4% fee for each transaction that is taken out of your DONATION.
They do not support anyone except their own PROFITS! I RECOMMEND A COMPLAINT TO THE ATTORNEY GENERAL IN YOUR STATE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Knoxville, Tennessee
No answer
I need to speak to them about deleting Marjorie Snells acct. she has been making some payment but she doesnt remember, she has Alzheimers.
Minneapolis, Minnesota
No human service
Maybe have actual people to talk to instead of all automated system. It took multiple times to converse with a chatbot, which responded with a script for every answer I gave, to get monthly donation canceled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tarrytown, New York
Need cancellation confirmation for Actblue
Need confirmation of cancellation for Actblue monthly payments for Harris Victory fund through my Chase account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverpayment
I have made a one-time $5.00 donation but was charged $15.00. Will you correct this issue?
AB34494****. Jeanette B Walker
jeanette.georgewalker@***.com
- Easy to deal with
Preferred solution: Full refund
Gresham, Oregon
Unsatisfied donor
Its too long a story to type out here, someone from Actblue needs to call me and discuss it with; and if nobody cares to do that then consider that I will no longer be donating a contribution in the future...
Today your inefficiency, cost me my precious time trying to rectify (& unsuccessfully, I may ad) a problem that arose while I was trying to make my online donation ... Yes, I am pissed !
User's recommendation: Older folfs, don't bother trying to donate to any Company that won't speak to you to resove matters regarding donations cuzz there is none and they won't help ya at Act blu
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nashua, New Hampshire
Incorrect donation amount
I made a one time $5.00 donation but was charged $15.00.Iwant to have this corrected and receive are refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unauthorized change to my credit card
Company fixed the issue and I have been provided with apology. Got mail saying that future payment canceled
Today, I received a message about changes made to my Wells Fargo credit card ending 9069 for $26 and $6. I had canceled my subscription with ActBlue immediately after the election.
I wonder why. I object to this change.
- Unauthorized charges after cancelation of actblue account
Preferred solution: Full refund
User's recommendation: Be careful with account actblue. Even after cancelation of my account I kept getting charges
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PayPal is owned by EBAY. And some guy owns almost all of the shares-Pierre Omidyar, a French-born Iranian American B! with a Billionaire.
I quit PayPal decades ago. I used it once and it was a disaster. Remember WHO owns this company.
No one particular person owns PayPal. Its owned by shareholders.
If you are trying to say Elon Musk does, he doesn't. He sold his shares in 2002.
See comment above.
PAYPAL SUCKS! IT'S ONE OF THOSE COMPANIES THAT YOU "CAN'T GET THERE FROM HERE" IMPOSSIBLE.