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Most Helpful
1.0
Details
I have tried to contact these people I did a one-time contribution and now my credit card is being charged a new amount of $10 every 4 hours each time it says one time contribution I did not sign up for reoccurring I have not authorized these charges I have tried to...
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2 comments
Anonymous
#1755748

The same thing is happening to me. OUTRAGEOUS!!

This is the LAST time that I will ever contribute to a candidate. Fix this Mayor Pete!!!!!

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Review
#1626019 Review #1626019 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Stated use of donations
  • No hidden fees
  • I can contact you
Cons
  • Defaulting to recurring payments when not intended
  • Continuously charging credit card every 4 hours unauthorized
  • Make it as difficult as posible to make a single donation
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
Tags
  • Ignoring Complaints
  • Partisan Election Donations Scams
  • Scam Recurring Charges
  • Thieves And Liars
  • Donation Scam Ignoring Complaints

ActBlue ripoff

1.0
Details
Made a one time donation to a candidate and they charged me twice. Will not use them again.
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Review
#1694110 Review #1694110 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Being charged twice
  • Charge multiple times for a one time donatiom
Reason of review
Problems with payment
Loss
$38
Preferred solution
Full refund

Actblue - Took more then authorized

1.0
Details
Took more $ then I donated But You Have To CALL YOUR BANK & MAKE A CLAIM TO GET YOUR MONEY BACK PLEASE THERE IS NO OTHER WAY YOU HAVE TO BLOCK THEM WITH BANK EVEN ON PAYPAL THEY WILL REPLACE THE MONEY & BLOCK THEM IN FUTURE
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Review
#1689550 Review #1689550 is a subjective opinion of poster.
Pros
  • Donating to good candidates
  • Easy to contribute
  • Good causes
Cons
  • Unauthorized charges
  • Difficulties getting refund
  • Having them steal my money
Reason of review
Pricing issue
Loss
$200

Actblue - They change your one time contribution to monthly and give you no time to correct

1.0
Details
I have seen the change happening as it blows away. In the past you could go in and change or cancel the entire contribution but not now. I don't really know where the money goes but I don't trust them and will be closing my account.
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Review
#1687794 Review #1687794 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Incompetence in attending to a minor problem
  • Pushy scammy feeling
  • See above
Reason of review
Problems with payment
Preferred solution
Cancel all automatic monthly donations which you made.
Tags
  • Scam Recurring Charges

Actblue - Unauthorized charge

unintended charge to a campaign fund following a one time donation and no I did not do it by accident. Very disturbing !!
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Review
#1677357 Review #1677357 is a subjective opinion of poster.
Reason of review
Order processing issue

Actblue in Daly City, California - Unauthorized charges

1.0
Details
ActBlue made unauthorized charges to my Amex and I didn't give them my Amex. They keep making recurring charges that I marked as "one time". The Website for customer service is extremly stressful because you can never get to the page to delete the credit card info , and you have to email them for assistance. They've made $250.00 in authorized charges.
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Review
#1670774 Review #1670774 is a subjective opinion of poster.
Service
Actblue Donation

Actblue in Oak Creek, Wisconsin - Double Biller

1.6
Details
3 separate times in a year I have made one time donation to a particular campaign. The Second and Third time I was very very careful , I refused to "Tip" Act Blue and they double charges my debt card. On the Third time I caught it already charging and closed my browser(Foxfire), But 5 mins later I received a emailed receipt. I imeadly emailed ActBlue back complaining, and they imeadly issued a answer saying I will be returned in 2 to 3 days, which has happen 2 times in the past. Next time I send a check. What was even stranger was my 1st donation to a different campaign had no problems
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Review
#1668316 Review #1668316 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Convient
  • Easy to contribute
Cons
  • Scam to collect money
  • Defaulting to recurring payments when not intended
Reason of review
Problems with payment
Loss
$25
Tags
  • Actblue Rip-Off

Actblue in Carmel, New York - Ripped off for $4500

1.0
Details
In 2018 I made two donations of $500 each for close Senate and gubnatorial races. Only when doing taxes, I saw that they were dinging me $500 a WEEK for one candidate, totally $3000! I had caught--or thought I did--their cheating me in the name of the second candidate, called and left a message saying I'd never pressed monthly and this was fraud. I thought I nipped this in the bud but saw later they charged me three times anyway, a total of $1500. I am furious and will never ever give through them again. How can I get this money back? It's a bald scam.
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Review
#1667305 Review #1667305 is a subjective opinion of poster.
Service
Actblue Donation

Actblue - Unauthorized monthly charges, disputed and/or fraudulent

1.0
Details
I gave a ONE TIME ONLY donation for a specific need, well more than a year ago. Then they kept charging my cr card a monthly fee of $25+5 for the next 16 months. (While living and working abroad, my credit card charges were handled by a bookkeeper who never noticed, assumed it was normal and authorized). I contacted them, left 4 messages, went onto their website, followed procedures. NEVER ONE RESPONSE. I submitted it as a disputed, even fraudulent charge. Still waiting for some response. This behavior is unethical, illegitimate, and totally irresponsible. Advise giving nothing to this highly questionable political operation.
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Review
#1659319 Review #1659319 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Convenient way to donate
  • It promised support of political rforms
Reason of review
Problems with payment
Loss
$300
Preferred solution
Full refund

Actblue - Tired of tip and continuing contribution scam

I made two one time contribution to my congressman's campaign and got hit with continuing contribution (CC) and "tip" charges. I was able to end the CC's on the Act Blue web site, but have founded getting to the refund area by way of my dashboard as suggested by the Help to be challenging.
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Review
#1659109 Review #1659109 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Facilitates political contributions
Reason of review
Return, Exchange or Cancellation Policy
Loss
$940
Preferred solution
Full refund

Contact Actblue Customer Service

Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

Actblue Products and Services Reviews

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Actblue in Stockton, California - Did Not Like Being Charge For An Unauthorized Donation

2.0
Details
I made an donation to Actblue which was authorized. But I discovered that a second donation which I didn't authorize was charge to my credit card. I had a difficult time getting a response from Actblue. But after about a week, I received a letter concerning the voicemail I left them. I was informed in the letter that the donation had been cancelled and I would be receiving a refund. Which I did. Happy
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Review
#1658491 Review #1658491 is a subjective opinion of poster.