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Actblue

Actblue

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What is your customer experience with Actblue?

Actblue Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Actblue has 1.8 star rating based on 312 customer reviews. Consumers are mostly dissatisfied.

  • 14% of users would likely recommend Actblue to a friend or colleague.

  • Rating Distribution
  • Pros: Disappointing, Easy to contribute, Cause they say they support.
    Cons: Took unauthorized money from my bank account, Unauthorized charges to my credit card, Changed 1 time donation into recurring donation.

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Media from reviews

Actblue - Donation
Actblue - Cancel my donationActblue - DonationActblue - Donation - Image 2Actblue - They Take Recurring Payments Without Your ConsentActblue - They keep withdrawing moneyActBlue taking unapproved Donations from credit card of Paul Burks via USBank on Aug,...
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Top Actblue Reviews

Positive Review

"Donation"

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keep voting blue for a new election soon because we must bring in democrats to provide more to people who need help!!! User's recommendation: Donate to...

Critical Review

"Trouble with my account"

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Rejection of credit card attached to the account which is a valid card. When I try to switch cards,it says wrong password

Show reviews that mention
donations donation account act blue card credit card money credit act blue
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Tom T Fot
map-marker Castro Valley, California

Donate to act blue

Never got a email verification code. So never got a answer to my question about how to donate directly to actblue

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User's recommendation: Keep trying

Anonymous
map-marker Spokane, Washington

Donation

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Actblue - Donation

keep voting blue for a new election soon because we must bring in democrats to provide more to people who need help!!!

View full review

User's recommendation: Donate to democrats now

Joseph S Qhw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ActBlue has RUINED my phone number.

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DO NOT UNDER *ANY* CIRCUMSTANCES GIVE THESE PEOPLE YOUR MONEY.

I gave around $300 to various democratic candidates through ActBlue during the last election cycle. Since then, I have been receiving AT LEAST five fundraising texts A DAY from Democratic candidates since the election ended.

I reply STOP for every message, and it does nothing because ActBlue SELLS your contact information to political campaigns. So my phone number is ALREADY out there and LITERALLY the only way to get the texts to stop will be to get a new phone number.

For all I know, they're STILL selling my information.

I have contacted ActBlue directly, and their response was basically what I've already said. They aren't responsible for the texts, they're just the ones who sold my number.

View full review
Cons:
  • I will have to change my cell number because of them

Preferred solution: I WANT THE FUNDRAISING TEXTS TO STOP

User's recommendation: ActBlue is a scam. They make THEIR money by selling donors' information. The texts WILL NOT stop.

1 comment
Guest

So, what you're saying is you were foolish for donating in the first place? I would agree, stop handing out your information and this could be avoided.

Barbara S Nwe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have contacted Act Blue to stop my account .They continue to take out monthly withdrawals I did not authorize

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Contains 3 confidential files for company representatives

I have notified Act Blue Express to stop all automatic donations. They still continue taking them out of my account!

I have notified Act Blue through the website. They said they would stop donations, monthly ones I did not sign for.

They're still taking them out of my account! Cancel my Act Blue account completely.

View full review
Pros:
  • Some money goes to help
Cons:
  • Act blue takes out monthly unauthorized moments from my credit

Preferred solution: Price reduction

User's recommendation: Xxxxx

Resolved
Jeret Uvh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Champaign, Illinois

Resolved: Unhappy Supporter

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Updated by user Feb 23, 2025

Company fixed the issue and I have been provided with apology. Rep responded to my problem ticket with an apology, full refund and possible explanation of the cause.

Original review Feb 08, 2025

I made a $50 donation through PayPal on February 1. I then received receipts from ActBlue for two additional $50 donations on February 4 and February 5 that I did not make.

I was unable to contact anyone through the ActBlue customer service phone number, so I submitted a complaint and request for reimbursement online. I have had no response.

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Gillie Ova

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antioch, California

How funds are distributed

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ActBlue is not easily available to discuss issues I have with the distribution of funds. They do not make it easy to obtain this information.

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User's recommendation: Be very cautious about donating money to the organization.

Resolved
Tangela Jum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Resolved: Too much money taken out.

Updated by user Mar 19, 2025

Company fixed the issue and I have been provided with apology. They finally understood my concern, and refunded $250.

Original review Mar 04, 2025

Money taken out on 2/25/25. Act Blue told immediately that too much money taken out. THEY NEVER BOTHERED TO CONTACT ME!!!

On 3/3/25 left message with act blue.

Told them that I was an FDR Democrat, but now I'm an INDEPENDANT!!!

View full review
Bernadetta Jgv
map-marker Los Angeles, California

To stop my connection with your organization.

I didnt understand when I signed up. That I would continuously get solicitations for money.

I truly thought I would be getting only requests for my opinions. The idea that you would be sharing my contact information with others, never occurred to me! Also the fact that those campaigns cant be stopped. From sending me requests for money.

Because they just get the contact information from you.

It is also extremely irritating. That these seemingly, up front, are only for opinions. But are just fronts for solutions of donations.

IS JUST PLAIN WRONG, BECAUSE ITS DECEPTIVE! I get that businesses want to sell their products & services.

HOWEVER THERE SHOULD ALWAYS BE A SIMPLE WAY TO CANCEL THE CONNECTION & STOP YOU FROM SHARING MY CONTACT INFORMATION!

HOW DO I GET YOU TO STOP SHARING &/or SENDING MY CONTACT INFORMATION WITH ANYONE OR ANYTHING?

View full review

User's recommendation: Do not let this sort of entity get away with these constant harassment for more money. Give only through direct contact with the recipients!

Margot Npx
map-marker Cambridge, Massachusetts

Complaint

Why do you lie to the American public, telling them that social security is in danger just to raise money! This is an outright lie!

Social security is not in danger. Musk is only trying to get rid of the fraud and waste. All these threats by the democrats is for the purpose of raising money! The Dems are all done.

They have no agenda except for HATE! Very sad.

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User's recommendation: Don’t fall for these outrageous lies!

1 comment
Guest

Hear ye! Hear ye! I could not have said it better.

Robert M Ceq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repeated text messages

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I find your organization hopelessly incompetent and increasingly intrusive. They are wasteful by sending irritating, repetitive messages.

View full review
Cons:
  • Many

Preferred solution: Apology

User's recommendation: Don’t use Act Blue to make contributions

Miriam M Wbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my donation

Actblue - Cancel my donation

I did not agree to a monthly donation. The ActBlue Federal keeps taking money from my credit card every month.

View full review
Loss:
$3

Preferred solution: Cancel my deduction

User's recommendation: Careful where you click

Kiersten Qri
map-marker New Rochelle, New York

I do not donate on line. Where can I mail a check for fight for freedom.

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No response ever came. Why do you not provide an address for mail

Intonation s. Scams are rampant online.

annspindel@***.com

View full review
Amanda H Sxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, South Carolina

Donation

Actblue - Donation
Actblue - Donation - Image 2

Somehow the decimal was entered bit when amount posted it was not 36.00, but $3600. I immediately called PayPal and told them not to charge me that or pay it.

Was told it would have to post. I told my bank and Citibank not to pay. Now, since Oct 9, PayPal is holding the money and only Asian agents talk to me with no resolution. Citibank tells me they are going to have to withdraw the money in two days.

I will then miss my mortgage payment, heat and grocery budgets. Can you do anything from your end? Delete my name and email from donor requests: send smail requests.

I will never donate through PayPal again. Tell Bernie I said hello.

View full review

User's recommendation: Do not donate through PayPal

5 comments
Ramsey Ptk

PayPal is owned by EBAY. And some guy owns almost all of the shares-Pierre Omidyar, a French-born Iranian American B! with a Billionaire.

Ramsey Ptk

I quit PayPal decades ago. I used it once and it was a disaster. Remember WHO owns this company.

Guest
reply icon Replying to comment of Ramsey Ptk

No one particular person owns PayPal. Its owned by shareholders.

If you are trying to say Elon Musk does, he doesn't. He sold his shares in 2002.

Ramsey Ptk
reply icon Replying to comment of Guest-2625679

See comment above.

Ramsey Ptk
reply icon Replying to comment of Ramsey Ptk

PAYPAL SUCKS! IT'S ONE OF THOSE COMPANIES THAT YOU "CAN'T GET THERE FROM HERE" IMPOSSIBLE.

View more comments (4)
Jan E Hmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Close my account

I have 20 transactions for one month only! Close my account immediately.

I want my transactions cancelled and my account closed. Jan Engels

View full review

Preferred solution: Cancel all transactions and close my account.

JEANETTE B W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Nashua, New Hampshire

Incorrect donation amount

I made a one time $5.00 donation but was charged $15.00.Iwant to have this corrected and receive are refund.

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Resolved
Cindi K Dib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No response for donation charge I didn't make

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Updated by user Dec 24, 2024

Company fixed the issue and I have been provided with apology. They finally responded and issued a full refund.

Apparently, they're back-logged at Customer Service. I'm just glad they took care of it.

Updated by user Nov 25, 2024

Still no response from Actblue! It's been almost a full week, several emails and leaving a voicemail, and they have not contacted me about a refund. I could have made more donations to the organizations I like to support, but I will never use Actblue again.

Updated by user Nov 25, 2024

You have to leave a message because they don't take live calls. I have left several messages by email and one on their voicemail through you.

As usual, no response.

They are the worst and I will never donate through them again. I need my $70 back!

Original review Nov 24, 2024
I am so furious at actblue. I have been contacting them for days and they have never responded.

They charged me for a $70 donation, which I never made. Because of that, and unless I am given a full refund, I will never use actblue again.

They need to be held accountable for their mistake. Use them with intense scrutiny.
View full review
Loss:
$70
Pros:
  • Support the people i also support
Cons:
  • Trying to contact them and get a response is like pulling my hair off of my scalp painful and meaningless they are one of the worst companies ive had to deal with

Preferred solution: Full refund

User's recommendation: Find another donation site and let candidates know that you will not donate through their organization

1 comment
Ramsey Ptk

CINDY K DIB!!! ACTBLUE IS A ''NONPARTISAN'' scam operation.

They also collect an almost 4% fee for each transaction that is taken out of your DONATION.

They do not support anyone except their own PROFITS! I RECOMMEND A COMPLAINT TO THE ATTORNEY GENERAL IN YOUR STATE.

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