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Actblue review in Oak Creek, Wisconsin: Double Biller

1.6
Details
3 separate times in a year I have made one time donation to a particular campaign. The Second and Third time I was very very careful , I refused to "Tip" Act Blue and they double charges my debt card. On the Third time I caught it already charging and closed my browser(Foxfire), But 5 mins later I received a emailed receipt. I imeadly emailed ActBlue back complaining, and they imeadly issued a answer saying I will be returned in 2 to 3 days, which has happen 2 times in the past. Next time I send a check. What was even stranger was my 1st donation to a different campaign had no problems
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Review
#1668316 Review #1668316 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Easy to contribute
  • Convient
Cons
  • Scam to collect money
  • Defaulting to recurring payments when not intended
Reason of review
Problems with payment
Loss
$25
Tags
  • Actblue Rip-Off

Actblue review in Stockton, California: Did Not Like Being Charge For An Unauthorized Donation

2.0
Details
I made an donation to Actblue which was authorized. But I discovered that a second donation which I didn't authorize was charge to my credit card. I had a difficult time getting a response from Actblue. But after about a week, I received a letter concerning the voicemail I left them. I was informed in the letter that the donation had been cancelled and I would be receiving a refund. Which I did. Happy
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Review
#1658491 Review #1658491 is a subjective opinion of poster.

Actblue review in Scottsdale, Arizona: Never ending donations

1.8
Details
After doing a one time donation, they continued to use my credit card. But always different amounts and different dates. There was no rime or reason, just theft. They would not refund me the $1000+ they stole and AG's office has been useless.
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Review
#1652533 Review #1652533 is a subjective opinion of poster.
Service
Actblue Donation

Actblue spams your mailbox once they get your email

1.8
Details
After donating to a candidate via actblue, I started getting many emails daily from other democratic candidates. It takes time to go through and "unsubscribe" to emails I never subscribed to. Only solution so far is to avoid donating to Democrats since they all use this spam machine to get my email. I wonder if that is the desired effect? To punish donators with spam so that they stop donating?
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Review
#1633228 Review #1633228 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Ease of use
Cons
  • Pushy scammy feeling
Reason of review
email spam
Preferred solution
respect our email privacy
2.0
Details
My brother pledged to donate $3.00 to ActBlue and learned he was charged $25; this happened some months ago; last year during the midterm elections, I decided to give some money for a candidate for Senate campaign and ActBlue asked me to donate an extra tip; I told...
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4 comments
Anonymous
#1726242

I was trying to donate $2.50 and they took out $250.00!! They still haven't called me back or corrected it. I contacted my bank and reported it , I think they are trying to steal from me.

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Review
#1572975 Review #1572975 is a subjective opinion of poster.
Service
Actblue Donation
1.7
Details
Wow! ActBlue has some how managed to DISABLE their "Cancel" reoccurring monthly charge link on their website. How convenient! I've been dealing with Customer Support to resolve this issue, but SERIOUSLY?? I will never donate through them again.
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4 comments
Anonymous
#1726243

Exactly, they disabled mine too and ripped me off for $250.00. My donation was $2.50, really, not my mistake, but they trying to rip me off.

I have reported it to my bank. I will never donate to them again.

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Review
#1449911 Review #1449911 is a subjective opinion of poster.
Product
Actblue Website
Cons
  • Unauthorized charges to my credit card
  • Unable to cancel reoccurring charges to my account
Reason of review
Cancellation Link Disabled
Loss
$50
Preferred solution
Full refund
Tags
  • Actblue Rip-Off
2.4
Details
I cannot cancel the payments online because it doesn't recognize the last 4 digits of my back account, which is a required field. It is able to remove the money from the same CC account though. I have let email messages and phone messages. I received an email that the...
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Review
#1416624 Review #1416624 is a subjective opinion of poster.
Service
Actblue Customer Care
Pros
  • Disappointing
Cons
  • Deception
Reason of review
Poor customer service
Loss
$88
Preferred solution
Full refund

Actblue review in Jamestown, New York: I wanted to do a one time contribution and somehow ended up

1.6
Details
I inadvertently was caught in a recurring contribution. Since it was a large one, it added up considerably . It took some digging to get to the right person online, but they did refund all of the money .
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Review
#1404579 Review #1404579 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment
1.6
Details
No charity should make it this difficult to end paying them. I’ve tried for months. It’s harder than brain surgery. I still like their cause, but now feel like this particular organization peddles more than they do. Otherwise they wouldn’t try to trap people into...
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2 comments
Quran
#1560126

Hi there! Donors are able to cancel recurring payments directly from their receipt, but if you've had any trouble at all please reach out to info@actblue.com. We're here to help and we answer every email we receive.

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Review
#1354262 Review #1354262 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Problems with payment

Contact Actblue Customer Service

Website:
secure.actblue.com
Mailing Address:
Somerville, Massachusetts
United States
Phone:
(617) 517-7600
All Actblue Contacts

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Latest Question

Actblue Questions
1.6
Details
Actblue review - Unresponsive for two days after several requests
I wanted to cancel a contribution and sent a request about20 minutes after putting through the contribution. I received no response to three emails and two telephone messages as well as a text message. The charge went through even though I sent a couple of emails...
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Review
#1331414 Review #1331414 is a subjective opinion of poster.
Service
Actblue Donation
Reason of review
Return, Exchange or Cancellation Policy