Actblue
Reviews and Complaints
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Verified Reviewer
Cancel my donation
I did not agree to a monthly donation. The ActBlue Federal keeps taking money from my credit card every month.
Preferred solution: Cancel my deduction
User's recommendation: Careful where you click
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverpayment
I have made a one-time $5.00 donation but was charged $15.00. Will you correct this issue?
AB34494****. Jeanette B Walker
jeanette.georgewalker@***.com
- Easy to deal with
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tarrytown, New York
Need cancellation confirmation for Actblue
Need confirmation of cancellation for Actblue monthly payments for Harris Victory fund through my Chase account
Gresham, Oregon
Unsatisfied donor
Its too long a story to type out here, someone from Actblue needs to call me and discuss it with; and if nobody cares to do that then consider that I will no longer be donating a contribution in the future...
Today your inefficiency, cost me my precious time trying to rectify (& unsuccessfully, I may ad) a problem that arose while I was trying to make my online donation ... Yes, I am pissed !
User's recommendation: Older folfs, don't bother trying to donate to any Company that won't speak to you to resove matters regarding donations cuzz there is none and they won't help ya at Act blu
Tustin, California
I wish to make a donation with my credit card , not to the Act blue secure account.
I have not reached a representative in order to inform you of my problem. My problem is because I want to pay directly with my credit card. Im not given the option..
User's recommendation: Did not receive a responce.poor customer service.
Do not be foolish with your money. It is merely a ploy for individuals like Crockett to purchase homes, cars, and jewelery. Be careful, my friend, and don’t listen to the vitriolic rhetoric spewed by these thieves.
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Verified ReviewerResolved: Unauthorized change to my credit card
Company fixed the issue and I have been provided with apology. Got mail saying that future payment canceled
Today, I received a message about changes made to my Wells Fargo credit card ending 9069 for $26 and $6. I had canceled my subscription with ActBlue immediately after the election.
I wonder why. I object to this change.
- Unauthorized charges after cancelation of actblue account
Preferred solution: Full refund
User's recommendation: Be careful with account actblue. Even after cancelation of my account I kept getting charges
New York, New York
Resolved: Impossible to get easy information from cable.
Company fixed the issue and I have been provided with apology. Blocked future charges to actblue. I don’t believe they have not taken advantage of donors who intended or thought they were donating once but it was charged as a recurrent donation
Totally unsatisfactory. Call me for details you have my phone number Dont know what u want
Too automated get knowledgeable customer service representative who are in the USA.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI wish to cancel all recurring payments as of 12/01/2024
I wish to cancel all recurring donations as of 12/01/2024, which are being taken from my Discover credit card account.
- Convenience
- Recurring donation
Preferred solution: Cancel all recurring donations being taken from my Discover card accouny
User's recommendation: Beware of recurring payments
THANK YOU!! I SUGGEST REPORTING THIS "ORGANIZATION" TO THE ATTORNEY GENERAL IN YOUR STATE.
P.S. ACTBLUE claims to be NONPARTISAN...which charges over 3 1/2% fee to whomever you donate to.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norfolk, Virginia
Not wanting to make it Monthly
Your ad was not clear about the fact that it was a monthly recurring charge until after I had already made my contribution. I used my credit card because I only wanted to make a one-time donation, not a monthly one.
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Verified ReviewerResolved: Spam and not reporting my donations to the Harris campaign
Total spam, not counting and reporting my donations to the Harris Campaign, being harassed by texts and emails, with no way to directly speak to the company. I will need to report and dispute this company.
Preferred solution: Full refund
User's recommendation: Do not use Act Blue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, New Hampshire
Resolved: No response to issue
Company fixed the issue and I have been provided with apology. Contacted ACTBLUE and they responded with updating my email and discontinued the donations that I wanted them to.
I sent a request to update my email and stop recurring donations on 11/13/24. I have not gotten a response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Morgantown, West Virginia
Stop calls! Up to 20 a day!
My husband experiences up to 20 calls a day! He needs to be removed from your list of names! These calls are political.
Hope I have the right number!
New York, New York
Stop contribution
I am done giving contributions to Kamala Harriss campaign. Stop it now.
Period. Stop my contribution.
Stop my contribution stop my contribution stop my contribution. I want you to stop pulling money out of my checking account now do you understand?
Atlanta, Georgia
My money has been taken out of my account beyond the election. It should’ve been cut off at the end of the election. Please cancel my donation appreciate it thank you.
To cancel my donation of $3.00. Transaction code is 823****PWoooJHEDD Please cancel this day 1-16-2025. Thanks Annie Smith 70-818-****,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on cancelled recurring payment
I was not able to cancel a recurring payment as it was linked to an old email address. Therefore, I contacted ActBlue via email.
They assured me that it was cancelled and provided receipts. However, another payment was subsequently charged.
My inquiries were blocked. I called and left a message; they refunded the payment again.
- Supporting causes that i believe in
- Make it as difficult as posible to make a single donation
Preferred solution: I received my refund, so I’m good now. It just took several trys with them and they did not make it easy.
User's recommendation: Do not do recurring payments, they make it very hard to change them
WOW!!! YOU GOT A REFUND FROM THEM??
Better than what I got..and a lot of other people. Contact your ATTORNEY GENERAL IN YOUR STATE.
The more people do this, it WILL be investigated. Good luck.
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MY suggestion is, Contact your Attorney General of your State.