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Actblue review: Unauthorized charge

unintended charge to a campaign fund following a one time donation and no I did not do it by accident. Very disturbing !!
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Review
#1677357 Review #1677357 is a subjective opinion of poster.
Reason of review
Order processing issue

Actblue review: Did Not Authorize Donation.

1.0
Details
On July 18 I made a $19 donation to Actblue. Almost two weeks later I received an email thanking me for a $25 dollar donation I never authorized. I've tried calling, no one answers. I leave messages, no one gets back to me. I went to their site and was told the donation was cancelled. But according to my credit card statement that's not true. I will never donate to Actblue again. And one way or another I'm getting my money back. They are not getting away with this.
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Review
#1629690 Review #1629690 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • No communication
  • Unauthorized charges
Tags
  • Donation Scam Ignoring Complaints

Actblue review in Scottsdale, Arizona: Never ending donations

1.8
Details
After doing a one time donation, they continued to use my credit card. But always different amounts and different dates. There was no rime or reason, just theft. They would not refund me the $1000+ they stole and AG's office has been useless.
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Review
#1652533 Review #1652533 is a subjective opinion of poster.
Service
Actblue Donation

Actblue review: No recurring Charges

1.0
Details
I do not want to incur any repeated charges. 08/22/2019, 36003, Providencia Santiago.
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Review
#1632030 Review #1632030 is a subjective opinion of poster.
Cons
  • Correcting an electronic payment should not take this long
Reason of review
Order processing issue
Loss
$5

Actblue responded timely and accurately

5.0
Details
I made a mistake by entering $1000 instead of $10.00 - It took 3 days but they refunded the full amount. I would deal with them again. But I will watch more closely when I enter an amount.
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Review
#1628140 Review #1628140 is a subjective opinion of poster.
Pros
  • Convenient way to donate
Cons
  • Correcting an electronic payment should not take this long
Reason of review
Good customer service

Actblue review in Jasper, Alabama: Unauthorized Charges

1.0
Details
In reviewing my account I noticed an unauthorized charge. Actblue also makes it very hard to contact. They will not talk to you by phone. I will try to charge and cancel any contact with Actblue.
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Review
#1606557 Review #1606557 is a subjective opinion of poster.
Service
Actblue Customer Care
Reason of review
Act is stealing my money
Loss
$1250
Preferred solution
Full refund

Actblue review: Fraudulently charged my card

1.0
Details
I made a one-time donation to a campaign -- and that was indeed listed as a "one time donation" on Actblue's receipt. A month later, I was charged for another "one time donation" more than twice the original amount. I had to raise *** and high water to get the charge reversed, including contacting Amex, the FEC, the candidate's campaign finance manager and basically tweeting all day on the Actblue twitter feed that this was criminal behavior. They claim to have refunded the charge, still don't see it. Opened a dispute and red-flagged them with my credit card company.
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Review
#1626284 Review #1626284 is a subjective opinion of poster.
Service
Actblue Donation
Cons
  • Cons is apt as they are con artists and thieves
Tags
  • no customer service
  • Ignoring Complaints
  • Partisan Election Donations Scams
  • Actblue Rip-Off
  • Donation Scam Ignoring Complaints

Actblue review: Frustrated

You have several times charged my account monthly with a reoccurring charge. I contributed only one time charges. This has happened before. So I would like to cancel any further debit of contribution and I will no longer support actblue. Please do this as I don't feel that I want to go through the website and the hassle of eliminating this myself when you can do it. Angry
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Review
#1656307 Review #1656307 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Disappointing
Cons
  • Communications
Reason of review
Problems with payment
Loss
$2
Preferred solution
Take me out of your system ASAP!
Tags
  • Partisan Election Donations Scams
  • Donation Scam Ignoring Complaints

Actblue review: Donated 10 charged 1000

1.0
Details
a simple mistake on my part. of adding too many zeros. to a donation of $10 resulted in a $1,000 charge to my account. I'm a retiree on a fixed income and this is causing me great financial hardship. yet no one will help me with what should be a simple banking function. Where is the justice?
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Review
#1610426 Review #1610426 is a subjective opinion of poster.
Service
Actblue Donation
Pros
  • Easy to contribute
Cons
  • Impossible to talk to a human to resolve
Reason of review
Return, Exchange or Cancellation Policy
Loss
$990
Preferred solution
Full refund
Tags
  • Actblue Rip-Off
2.0
Details
My brother pledged to donate $3.00 to ActBlue and learned he was charged $25; this happened some months ago; last year during the midterm elections, I decided to give some money for a candidate for Senate campaign and ActBlue asked me to donate an extra tip; I told...
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4 comments
Anonymous
#1726242

I was trying to donate $2.50 and they took out $250.00!! They still haven't called me back or corrected it. I contacted my bank and reported it , I think they are trying to steal from me.

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Review
#1572975 Review #1572975 is a subjective opinion of poster.
Service
Actblue Donation